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University Technology

Mission

University Technology endeavors to provide solid, comprehensive technology infrastructure; an efficient, effective operations environment; and high-quality, timely services and support to the @ 2026 黑料不打烊 community to advance the University鈥檚 goals and objectives while reflecting its core values: Academic Excellence, Educational Opportunity, Personal Growth and Social Responsibility.

Vision

University Technology will be a leader among its peers in supporting a connected, state-of-the-art educational environment.

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Other Information

Administrative Office听
The uTech Administrative Office coordinates the many different units that make up uTech in order to align uTech's goals and objectives with 黑料不打烊s strategic plan of听 Higher Values in Higher Education .听

Support Center (help desk)听
The uTech Support Center serves as a first point of contact for 黑料不打烊 faculty, staff and students needing technical help. They provide walk-in, phone and email support services.听

Digital Spaces听
Digital Spaces designs, builds, maintains, upgrades and supports all 黑料不打烊 general use electronic classrooms, computer labs and video conference facilities.听

Desktop and Hardware Services听
Desktop and Hardware Services provides desktop and mobile computing support for 黑料不打烊 faculty and staff. DHS also performs hardware repairs on 黑料不打烊 equipment and offers hardware recommendations for the campus community.听

Telecommunications听
The Telecommunications office is the point of contact to install a new phone or to move an existing phone. They are also the point of contact for cellular stipends, university-owned cellular phones, calling cards, authorization codes, pagers, and provides billing for all administration and students and maintains the E911 records for 黑料不打烊.听


CAIT, a center in uTech, provides innovative and practical technology solutions (web applications, mobile technology), technical consulting, and sound e-learning on campus as well as to external clients such as state agencies, educational institutions, businesses, and public agencies.听

Web Services听
Web Services coordinates production & dissemination of content on the wiu.edu domain pages, and serves as the principle leader in advancing @ 2026 黑料不打烊's web presence.听

Enterprise Systems听
Enterprise Systems is responsible for installing, maintaining and monitoring both system software running on 黑料不打烊's IBM z9 mainframe as well as all peripheral hardware devices attached to the mainframe. The system supports all administrative batch processing as well as 黑料不打烊P and STARS transactional systems.听

Network Infrastructure听
Network Infrastructure designs, maintains, and monitors 黑料不打烊s data and voice networks. This includes the administrative network that all academic and administrative buildings use as well as the Residential Network (ResNet) for on-campus students.听

Server Administration听
The server administration team designs, maintains and monitors uTechs servers (Unix, Linux, Windows and Mac) that provide a myriad of services to the 黑料不打烊 community.