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University Technology

Account Information (ECom)

User accounts for students, faculty, staff, departments, and organizations are known as "ECom Accounts." ECom is short for "Electronic Communication". Your ECom account grants you access to:

  • A Google Apps聽account (which includes access to Gmail, Google Calendar, Google Drive, etc.)聽
  • Access to services requiring use of an ECom username/password (i.e. computer labs and WesternOnline)

Managing Your ECom Account

There are three steps to managing your ECom Account.

  1. Getting Your Account
  2. Activating Your Account
  3. Changing your password

Changing Your Ecom Password

  1. Visit www.wiu.edu/changepassword
  2. After processing your info, you should see a confirmation screen verifying that your password was successfully changed.

Creating Passwords

In general, passwords should

  • be long, unique, and easy-to-remember
  • not use personal or easily guessed information

NEVER share your password with others. NEVER email your password. NEVER give it out on the phone. NEVER leave it written down where others could take it. [聽听闭

Passwords protect your information privacy.聽They also prevent people from posing as you to harass you or others, use your information for illegal gains, or ruin your reputation. Protect Yourself.

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If you have forgotten your password, reset it yourself by visiting wiu.edu/reset.聽Need assistance? Call the uTech Support Center at (309) 298-8324 (298-TECH) -聽for your safety,聽we cannot reset accounts via email request.

Termination of ECom Accounts

When an individual鈥檚 affiliation with the university ceases, whether as a result of graduation, retirement, resignation, or any other cause, the individual鈥檚 account will be disabled as outlined in the "Disabling of Accounts" section of the University's Email Policy.